FAQs

FAQs

Do you accept children on Isramworld tours?

On many tours, we do accept children and offer children's discount. And, we recently have developed many family vacations with special prices for children. In some cases, and in some destinations, children should be over the age of eight. Of course, we can customize a tour, designed for your specific needs and the ages of the children.

What is included in your insurance?

We recommend that you purchase adequate and comprehensive insurance before departure. A comprehensive Travel Protection Plan offered by Trip Mate Insurance is available with all of our tour programs. The insurance covers the following: Accidental death and dismemberment: medical expense and emergency assistance; trip cancellation and interruption; trip delay; baggage loss and delay; 24 hour emergency assistance. Additional information will be sent with your initial invoice regarding costs according to your tour program.

Can I use my Frequent Flyer mileage to upgrade to Business Class
or First Class when purchasing an Air & Land tour from Isramworld?

Since our Air & Land packages are based on special low-priced contract airfares, it is not possible to upgrade. However, please note that all of our tours indicate the amount of the "Land only" portion; you may purchase the land from us and then make arrangements for your own Frequent Flyer air ticket.

When is payment due for my tour? Do you have any cancellation fees?

Please see the General Information section in each destination brochure, which outlines the payment dates as well as the cancellation fees for each tour.

What is the difference between a brochure tour and a custom tour?

A brochure tour offers set departures, itineraries and prices based on group participation. A custom tour is designed to meet your special needs and interests. Often, this will include all of the features of a group tour, but usually tailored for smaller groups from 2-8 participants.

How much baggage can I take on transatlantic flights? What about domestic flights within countries?

Transatlantic flights allow two checked bags per person, with neither to exceed 62 inches. In addition to are allowed to take one carry-on bag not to exceed 39 inches. Most airlines will not accept oversized roller-bags to carry on to the plane. When traveling between countries and on domestic flights within each country, baggage is weighed, allowing 44 pounds in economy and 66 pounds in First Class.

Do you accept credit cards as deposits and payments for your brochure tours?

The following credit cards are accepted for deposits and full payments: Visa, Master Card, Discover Card and American Express.

Where can I find information on Passports and Visas?

Every participant on an international tour required a passport valid for at least six months from the day of departure from the U.S. Additionally, many countries require a visa. Each individual destination brochure includes information on visa requirements.

How can I get detailed information on health requirements for individual countries?

Updated and current information is available from the Center for Disease Control at (404) 639—3534, or visit their website at http://www.cdc.gov.travel

How can I get a free cellular phone rental?

To receive a free cellular phone rental Click here.

I'm not receiving my emails from Isramworld?

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